
Terms of Service
Please read these terms carefully before using our services and placing any orders.
Acceptance of Terms
By accessing or using the SupplyDivo website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
Products and Services
SupplyDivo offers custom printed Zippo lighters, apparel, and related products. As the Official Military Representative of Zippo Lighters, we provide genuine Zippo products with custom engraving and printing services.
All products are subject to availability. We reserve the right to discontinue any product at any time.
Custom Designs and Artwork
By submitting designs, logos, artwork, or other content for custom printing, you represent and warrant that:
- • You own or have the right to use and reproduce such content
- • The content does not infringe upon any third party's intellectual property rights
- • The content is not obscene, defamatory, or otherwise illegal
We reserve the right to refuse any design that we believe violates these terms or that we deem inappropriate.
Payment and Pricing
Our product catalog is subject to change without notice. We reserve the right to modify or discontinue any product without notice.
For custom orders, a 50% deposit may be required before production begins, with the remaining balance due before shipping. For large or military orders, alternative payment terms may be arranged.
All payments must be made in US Dollars.
Shipping and Delivery
Shipping times are estimates only and are not guaranteed. Production time for custom orders varies depending on complexity, quantity, and current production schedule.
We ship within the United States and to APO/FPO addresses. International shipping may be available for select clients; please contact us for details.
Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
Returns and Refunds
Due to the custom nature of our products, all sales are final unless products are received damaged or defective.
If you receive damaged or defective products, please contact us within 7 days of receipt. We may request photographs of the damaged items before authorizing a return or replacement.
Zippo lighters are covered by Zippo's lifetime guarantee, which is handled directly through Zippo Manufacturing Company.
Intellectual Property
All content on the SupplyDivo website is protected by United States and international copyright laws.
"Zippo" is a registered trademark of Zippo Manufacturing Company. SupplyDivo is an authorized representative but is not owned by Zippo Manufacturing Company.
Limitation of Liability
SupplyDivo shall not be liable for any direct, indirect, incidental, special, or consequential damages.
Our liability is limited to the amount paid for the specific product or service that is the subject of the claim.
Governing Law
These Terms shall be governed by the laws of the Commonwealth of Virginia.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Virginia Beach, Virginia.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting.
Your continued use of our services constitutes acceptance of such changes.
Questions About These Terms?
If you have any questions about these Terms of Service, please don't hesitate to contact us.
Last Updated: June 1, 2025